My Google+ pages and groups are not available for selection

Updated 9 months ago by Branislav

If you've added your Google+ account but can't see one of your pages or groups as an option to select, then read on.

When you add your Google+ account, we will by default send campaign content to your personal feed.

If you want us to send content to one of your groups or pages, you will need to tell us which one. For instructions on how to do this, check out this article. 

If you've followed the instructions in that article but can't see your Page or Group listed, then there are a couple of things you might want to check.

Are you the pages owner or administrator?

Are you definitely the owner or admin for the page / group? Please note, that you can only send campaign content to pages or groups that you are either the owner or an administrator of.

Did you reject permissions?

When you authorised Missinglettr to connect to your Google+ account, you will have been asked by Google+ to accept the permissions that we were asking for. Google+ will offer you the ability to reject certain permissions. If you do this, then chances are Missinglettr will not be able to see your pages and groups properly. 

To rectify this, you will need to:

  1. Delete Missinglettr from your connected apps list in Google+. To do this head over to this page: https://myaccount.google.com/permissions
  2. Once there, search or "Missinglettr". Once found, click on it and then click on Remove Access.
  3. Head back into Missinglettr and go to Social Profiles in your settings. Click the X against the G+ account you're having problems with. It will disappear from the list of connected social profiles.  Then navigate to: social accounts and delete your Google+ profile from the list. 
  4. You can now re-add your G+ account by pressing the "+ Add Profile" button in your social profile settings page.  This time, make sure you accept every permission Missinglettr is asking for.

You should now be able to see your pages and groups.


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