I've connected my Facebook group or page, but nothing is posting

Updated 1 year ago by Branislav

1. Unapproved posts in the calendar

When you connect a Facebook page or group, all existing campaigns will get automatically expanded with new posts for them. As with any Facebook post, these must also be manually approved.

Within your calendar, you can identify unapproved posts by hovering over them:

To approve these posts, you can:

1. Pause the campaign the post belongs to and use step2 to copy/paste/save the suggested content - further described in Approving Campaigns with an attached Facebook profile

2. From the Calendar, edit the post by clicking on the pencil icon to reveal the post edit view:

Within the post edit popup, reveal the social profile(s) tab and find the unapproved FB post. Once found, click the pencil icon next to it.

This will reveal the single post edit view:

Edit the content if you wish - or just hit save if you are happy with what you see.

Repeat this for each unapproved Facebook post in your calendar.

2. Facebook Groups

With Facebook groups, it may be necessary to install the Missinglettr app into your group.

You can do this on Facebook, via the 'Edit group settings' page accessible from this dropdown:

Once there, click the Add Apps button in the Apps section:

A popup will appear, allowing you to search for available apps. Search for Missinglettr and click on the result:

You will get prompted if you wish to add the Missinglettr app to your group - click add:

Once done, you will get another popup stating you have added the Missinglettr app to your group, click 'done' to dismiss it:

Finally, scroll to the bottom of the group settings page and hit 'save' to preserve the changes made:

And that's it - your scheduled and approved Facebook posts should start sending to your Facebook group according to your calendar.

How did we do?