1 - Set Up your Missinglettr Workspace
2 - Connect your Social Media Account
3 - Connect a Content Source
4 - Set up branding for your campaigns
5 - Set up Schedule Templates
6 - Set up Dates and Times for my posts
What is Missinglettr?
Author specific campaigns
Creating and editing content templates
Customize the font for your branding
Customizing Quote Bubbles
Edit an Active campaign
How to choose which page or group Missinglettr should send your campaign to
Image guidelines for campaigns
Media assets download
Regenerate a campaign
UTM Parameters support
What is a campaign?
What will happen to my schedule if I pause and then re-approve a campaign?
Which URL shorteners can I use for my campaigns?
Why do most of my posts use the first time slot?
Character limits for different platforms
How to delete a social profile
Which social media accounts can I connect?
Why am I being asked to reauthenticate my social profile?
Having problems connecting to Facebook?
I've connected my Facebook GROUP, but nothing is posting
I've connected my Facebook PAGE, but nothing is posting
My Facebook timeline is not available for selection
My plain text Facebook post is being published with a link
Can I connect more than one Medium account?
Draft not sent?
How do I connect my Medium account?
How does Medium reposting work?
Having problems connecting to LinkedIn ?
How to reauthenticate LinkedIn
My LinkedIn company pages are not available for selection
Problem connecting to LinkedIn
Let's get technical
Connecting your RSS feed to Missinglettr
Content from my blog posts aren't being extracted
How Google Analytics treats our shortened URLs
How to add your Youtube channel
No content found for a campaign ? Here’s how you can help us recalibrate your webpage
Setup an RSS feed
What's an RSS feed?
Can I change permissions for my team members?
How can I add/remove team members?
How to add a site
How to remove a workspace
My site's URL isn't being recognized
Payments and billing
Does Missinglettr work with languages other than English?
How long will I wait for a response from Customer Support?
I have a feature suggestion, where can I submit it?
I want to exercise my rights under GDPR
Is Missinglettr GDPR compliant?
Which blogging platforms does Missinglettr work with?
Curate Quality Guidelines
Do you guarantee a minimum number of shares via Curate?
How likely is it that my Curate content will be shared?
Why is Curate reporting a problem loading my URL?
Updated by Benjamin Dell
If you're seeing the "No Content Found" or "Communication Error" message on one or more of your campaigns, then there is a chance that your website is blocking Missinglettr from reading content from it.
If you believe this is the case, then you may need to Whitelist our server IP addresses. To do this you will need to locate the Wordpress plugin, service or tool installed on your site that is doing the blocking.
How do I find my plugin?
There are numerous plugins, tools and services designed to stop external services from scraping websites. However common ones include Incapsula and Wordfence. If you use any of these services and wish to use Missinglettr, you will need to whitelist our server's IP address to grant us access.
Here are some common plugins that we've often seen causing issues:
- BlogVault Firewall
- WebArx Firewall
- Imunify360 (more info)
- MalCare Firewall (more info)
- Wordfence (more info)
What do I need to do once I've located the plugin responsible?
Since every website is setup differently, it's not possible to create an exact guide as the approach will vary depending on the plugin you are using. However, typically in all cases you will want to search for an area that allows you to Whitelist IP addresses (basically telling the plugin that if they detect these IP addresses extracting content from your site, that they should be allowed to do so).
The IP addresses you need to whitelist are:
The Missinglettr Bot
In some cases, you may also need to whitelist our Crawler Bot. Our Bot uses the following User Agent string:
Mozilla/5.0 (compatible; MissinglettrBot/2.0; +http://missinglettr.com/bot/)
You can read more about the MissinglettrBot that is responsible for crawling your site, at https://missinglettr.com/bot/