Frequently Asked Questions

7 articles

How long will I wait for a response from Customer Support?

Our customer support team is normally available during London business hours (GMT+1) The help widget you see at the bottom left corner of your screen on Missinglettr's site is not a live chat, but fe…

Updated 11 months ago by Jelena Mikic

Is Missinglettr GDPR compliant?

We have taken all the necessary steps for Missinglettr to comply with the GDPR. Here's a general overview of what we've done so far and how you can contact us regarding any questions related to this…

Updated 10 months ago by Jelena Mikic

I have a feature suggestion, where can I submit it?

You can submit a feature request via hello@missinglettr.com or the on-site help bubble.

Updated 1 month ago by Jelena Mikic

Do you have a public roadmap?

If you want to follow what the Missinglettr team is up to, you can do that on this page - http://feedback.missinglettr.com/ There, you can see the latest features and updates we published, the ones w…

Updated 1 year ago by Jelena Mikic

Which blogging platforms does Missinglettr work with?

We support all the major blogging platforms - WordPress, Blogger, Squarespace... It doesn’t matter where you built your site, as long as you have an active RSS feed with all of your posts in it. If y…

Updated 1 year ago by Jelena Mikic

Does Missinglettr work with languages other than English?

Even though Missinglettr was originally created for English, we now have users from all over the world, blogging in many different languages. It works because we use your blog content to create the s…

Updated 1 year ago by Jelena Mikic

I want to exercise my rights under GDPR

If you want to send us a request to exercise your rights under GDPR, you can do that by clicking on this link. Each request we receive will be processed and acted upon in the shortest time possible.…

Updated 11 months ago by Jelena Mikic