Communication Error

MissingLettr Team Updated by MissingLettr Team

If you see a "Communication Error" when creating a campaign, it means we couldn't reach the URL you entered. This often happens when your site's security setup blocks requests that look like a regular browser but don't behave like one. 

How to fix it ?

Open your Settings → Drip Campaigns → General → Other settings and turn ON "Use Missinglettr User Agent?" under Other Settings. 

That tells your site we're the official Missinglettr crawler instead of a random browser, so most security plugins will let us through. Then come back and regenerate this campaign. If it still doesn't work, feel free to reach out to support!

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